We are based in Trois-Rivieres, Quebec, Canada.

Yes, we only use recyclable bags for all our products. The bag in which they are stored is 100% recyclable and safe for the environment.

Proteins are the building blocks of muscles. When you engage in resistance or strength training, proteins help repair and rebuild damaged muscle fibers, which leads to muscle growth.

You can subscribe to our newsletter to receive the latest news and product updates. You can also follow us on social media to stay connected with our company.

You will receive an email or text confirmation as soon as your order is on its way.

In your confirmation email or text message, we will provide a tracking number by Canada Post. You can click on the link to see updates and you will get an estimated delivery date.

The email address or phone number may not have been entered correctly when you placed your order. If this is the case, please let us know through the contact form. We will make the changes and return the information to you. Please include your order number. Also, check your spam.

If your order has not already been shipped, it is still possible to modify or cancel it. Inform us through the contact form. Please include your order number.

We are sorry for this inconvenience... Let us know by the contact form. Please include your order number. If this results from a wrong address, Limitless Pharma cannot be held responsible. To get your package back, you may need to pay an additional shipping fee. It can vary between $12.99 and $19.99 depending on your region.

We apologize for this... Let us know through the contact form. Please include as many details as possible, pictures and order number.

First, be sure to check everywhere: community mailbox, building concierge, or if a delivery notice card has been left. If so, let us know by using the contact form. Please include your order number. If this results from a wrong address, Limitless Pharma cannot be held responsible. To get your package back, you may need to pay an additional shipping fee. It can vary between $12.99 and $19.99 depending on your region.

We are sorry for this inconvenience... Let us know by the contact form. Please include your as many details as possible, pictures or videos and order number.

You can use credit cards such as Visa, Mastercard, Discover, Amex and Diners Club International. Sezzle (a payment solution) also works.

If we need to refund you an amount on your payment method, don’t worry! You will receive a confirmation email within moments of our conversation. There may be a delay of about 5 business days before you see it on your account statement.

If you have an account, you can update it there. Otherwise, when ordering, you will always be asked to enter your information.

Yes, we take the security of your payment information very seriously. We use encryption protocols and advanced security measures to ensure the confidentiality and security of your data.

Sezzle is a payment solution that gives you the freedom to buy now and pay later - interest free! Their system will review your account and divide your total amount into 4 installments, each due two weeks apart. No interest, no upfront or hidden fees. In fact, as long as you pay your down payments on time, there are no fees!

Currently, we only ship to Canada and the US.

We offer delivery by Canada Post or USPS in Expedited Parcel, XpressPost or Priority. Canada only: from a rate of $9.99. United States only: from a rate of $19.99. Oversized orders: may incur additional charges. They will be calculated and invoiced manually if necessary.

Yes! All orders over $99.99 before taxes benefit from free shipping.

We proudly ship from Trois-Rivieres, Quebec, Canada. Orders placed before 11:00 AM EST will be shipped within 24 hours from Monday to Friday. All other orders will be shipped the next business day. In large urban centers, Expedited Parcels will be received within 2-5 business days. XpressPost: 1-3 business days. Subject to change by Canada Post/USPS.

Even in your absence, the carrier may have dropped off your package at the door or in a secure location with easy access. It is his discretion to leave a delivery notice at the door. If this is the case, you have 5 days to collect your package or it will be sent back to us.

Let us know by the contact form. To get your package back, you may have to pay an additional delivery fee. They can vary between $12.99 and $19.99 depending on your location.

Unfortunately, we are unable to accommodate guests in our facility at this time. However, our delivery times are really impressive, so you will receive your order quite quickly!

1. Join us through the contact form.

Be sure to include:

-Your order number
-Product expiry date
-The lot number of the product
-The reason you are returning the product

2. You will then receive a Return Authorization Number (RAN) and instructions on how to return the package to us.

3. Once we receive it, please expect 1-2 weeks to process the request and receive your refund or credit.

If the return results from our mistake (for example: we sent you the wrong product), in this case, the shipping costs are 100% of our responsibility.

Suppose you are not satisfied with your product for any reason or you wish to exchange it; then the shipping costs are at your expense.

Once your purchase exceeds $99.99, the regular shipping fee of $9.99 is not charged. If you get a refund and your order is now below $99.99, this fee will be deducted from the amount to be received.

30 DAYS SATISFACTION GUARANTEE! If you are not 100% satisfied with your products for any reason, we will take them back within 30 days of the delivery date, even if they have been opened and/or used! For all unopened products, you will receive a full refund on your payment method. For all open products, you will receive an online credit for future use.

If there is a problem with products purchased in store, you will have to refer to the same location, not to us. They will follow their established policies regarding refunds or credits if necessary. Then they will contact us directly for this purpose.

Please do not contact us. Unfortunately, we only credit or refund online purchases. Thank you for your understanding!

If we need to refund you an amount on your payment method, don’t worry! You will receive a confirmation email within moments of our conversation. There may be a delay of about 5 business days before you see it on your account statement.

Once you have submitted your return request, you will usually receive a confirmation email with instructions on how to proceed. Be sure to check your inbox and spam.

In some cases, we may offer the possibility of a refund in the form of credit but only for returns of products already opened. Please check our return policy to see what options are available.